A list of frequently asked questions about creating live video streams on GameChanger.
What does it cost to livestream games?
There is no cost to live stream games.
Who can see the live-streamed games?
We recently added audience controls to the video stream, and the streamer can opt to allow just "Players and Family" access to the stream or can open it up to "Anyone". Please take a look at our Live Video Audience Control article for help adjusting this setting for your team as well as for information on the default settings.
Can I sign my account on one device to stream video and then sign in to my account on another device to score the game?
Yes, GameChanger allows for two devices to be logged into one account at the same time. If a third device is logged in under the account, one of the previous devices will be logged out, which may result in a loss of data or game stream.
What happens if I leave the app while streaming?
If you put the app in the background for a short period of time (30 seconds or so) then the stream will pause for all viewers. Viewers will receive a message saying that the stream is paused. Once you return to the app you will be able to resume streaming. Please note that the stream will end if you leave the app for longer than this period of time.
What happens if I lose my cellular/WiFi connection?
If you lose your connection while streaming, the stream will end for viewers. They will get a message saying that the stream has been ended. You will be able to restart streaming once you have a strong enough connection. See our Live Stream End Alerts article for information on how to enable the alerts.
Can I monitor my stream during the game?
Yes, anyone with the Staff role can receive a notification when the live stream ends. Make sure you've opted into notifications for GameChanger and the 'Live Stream End' notification is set to live. You can find this setting in each of your team's individual setting menus. For more information, you may view our Live Stream End Alerts article.
What is the best way to stream a game?
We recommend that you are connected to the internet via a stable WiFi connection. You can also use cellular data to stream, but please note that this may consume multiple GB of data. To avoid this, you may want to consider using a mobile hotspot.
Will I be able to re-watch live-streamed games after they're over?
Team staff members and those with a Premium subscription can make use of our Video Archives feature to rewatch previously streamed games. Previously recorded games are available within the Video section.
What resolution can I stream in?
Using the GameChanger app, users have the ability to stream at 720p or 480p. Other software and external cameras can allow users to stream at resolutions as low as 360p and as high as 4k. Higher resolutions are based on the user's network capabilities and available upload speeds.
What resolution is my video displayed in when I stream?
Live video and clips shared from GameChanger are shown to users in the original resolution they were streamed or uploaded in. Clips uploaded and shared through social media and text messages can be compressed to improve playback efficiency.
