Streaming live events can be challenging when you don’t have a dedicated internet connection, like in your home or office. To improve the chances of creating a great stream for your viewers, you can adjust the quality setting of your stream from the app.

If you’ve consistently experienced choppy or dropped streams in the past, consider lowering your stream quality. Streaming at 480p may look a little soft compared to 720p or 1080p, but the video will be smoother and more reliable. If your internet connection and device can handle it, 720p or 1080p will provide a sharper image—just keep in mind that higher resolutions require more bandwidth and may increase the risk of interruptions. Choosing the right balance will help you maintain a stable stream throughout the event.

If you have a Wi-Fi connection or a dedicated mobile hotspot, use the 720p or 1080p setting for a crisp, HD stream.

You can also refer to the chart below for recommendations based on available upload speeds. We recommend testing your network connection with an online platform or tool to determine your upload speed. 

Upload speed is a much better predictor of stream performance than the number of bars you see on your mobile device.

Conduct the speed test on the same network that you’ll be streaming your event, and do it close to the event time. Network connectivity is impacted if other users are on the same carrier or Wi-Fi network as you. 

You can choose the quality before starting a stream. If you want to adjust it mid-stream, you'll need to end the current stream and start a new one.

If you're using an external camera to stream games, please refer to instructions from Mevo and GoPro.