Below are some of the most common questions related to Team Passes. If you are unable to find the answer you need in the list below, feel free to create a ticket with our support team for further assistance.
Frequently Asked Questions
A GameChanger Team Pass provides free access to paid features to all followers of the team, regardless of whether they have their own subscriptions. For information on pricing, purchasing, and features offered by each Team Pass, you can review the main article below.
Any Staff or Parent/Guardian account can purchase a Plus or Premium Team Pass for their team. Once a team has been upgraded to a Team Pass, all members of the team and team followers will have access to the paid features available to Plus or Premium subscribers for that team (depending on the level of Team Pass purchased) for the duration of the season.
We offer two Team Pass subscription options: Plus and Premium. The Plus Team Pass includes live play-by-play, box scores, GameStream Radio, recap stories, and live game alerts, while the Premium Team Pass includes everything from plus as well as season stats, spray charts, full event videos, and highlight clipping.
Yes, you can! Bulk discounts are available. Please create a ticket with our support team to get started.
Unlimited! If your team has a Team Pass, every fan will get free access no matter the size of your fanbase, small or large!
No. It only applies to the team it was purchased for. To access Premium content for other teams, an individual subscription is needed.
No. GameChanger is always free for the Staff of your team. You can purchase a Team Pass to unlock access for your fans so they can follow the action all season long.
Yes! A Team Pass is the best way to ensure that your entire team's community can support your team and participate in the season no matter where they are. Fans can also purchase individual subscriptions on their own if a team subscription isn’t right for your team.
You can learn about individual fan subscriptions here.
Team Passes are a one-time purchase that last for an entire season. We know that season lengths vary so we don't put an arbitrary time limit on your team. When you create a new season, you would need a new pass to continue to provide the team community with prepaid access.
The Plus Team Pass Plan opens up all of our game day features to fans for free. If fans want access to more features, they can upgrade individually to the Premium plan whenever they like.
Yes, they will. Team Staff still have control over who can see season stats and player spray/shot charts.
You can learn more about GameChanger privacy settings here: Team Stats Privacy Settings
You will need to provide your tax-exempt certificate to our support team, and they will create a custom purchase for you excluding tax. Please create a ticket with our support team attaching that document to get started.
No. A member that creates an Athlete Profile and wishes to add Video Clips, Career Stats, and share the profile, must have a Premium Subscription of their own.
